How Do Cancellations and Refunds Work?

Once the user activates a paid Subscription Plan, the subscription will automatically renew at the end of each billing cycle until canceled. 

Users must cancel their subscription directly through their Invoice Maker dashboard under the 'Subscription' tab. All cancellations will be processed at the time of confirmation, though the user maintains access through the end of the current billing cycle. 

*Note that subscriptions canceled within any Free Trial period will be canceled immediately.  

Cancellation requests will not be processed by contacting Customer Support.

How to Cancel:

To cancel your subscription, follow these simple steps:

1. Log in to your Invoice Maker account with your username and password.

2. Click on the "Subscriptions" tab. 

3. Under your active Membership Plan, click "Cancel Subscription."

Invoice Maker members can cancel at any time and retain full functionality throughout the billing period. Once a subscription is canceled and the billing period has ended, it will not renew, and the account will not be billed again.

Previously subscribed Members can reactivate a subscription at any time under the "Subscriptions" tab.

Lite, Plus, and Pro Plan plans may be considered for a refund at Invoice Maker's sole discretion. Refunds will be assessed on a case-by-case basis. Annual plans are not eligible for a refund after 30 calendar days from activation (calendar days include all weekends and holidays). Refund requests may be submitted for consideration via a support request.